Service

We pride ourselves in providing our customers with a complete package of products, programs and value-added services. This is what keeps us ahead of our competitors.

We are more than a supply company.

Our factory authorized service center will help provide solutions to your equipment maintenance requirements. Professionally trained and certified technicians are on staff to help you develop a program that will ensure the reliability of your equipment.

Programs


Complete Equipment Evaluation
and Repair
Our technicians will inspect, lubricate, clean and perform other maintenance jobs as required to keep your equipment as near to manufacturers standards as possible.

We service all makes and models:

  • Vacuums
  • Tank Vacuums
  • Carpet Extractors
  • Electric & battery powered equipment
  • Propane burnishers
  • Floor machines
  • Specialty equipment

We recognize that your cleaning equipment represents a major investment. Anything less than like-new equipment performance and appearance can cost you in wasted repair dollars, equipment down time, lost labor, and poor facility appearance. Our Authorized Service Center Professionals can help control equipment problems to help you maximize your investment!

 

Programmed Maintenance
We provide complete programmed maintenance packages to improve productivity, control costs, and lengthen equipment life. At Renard, Service technicians can help you determine how often your machine(s) should be serviced. Once your program is in place, we will send an experienced technician to your business on a pre-arranged schedule to perform all of the service functions necessary to ensure the reliability of your equipment.

On-location Service
Our trained technicians can service your equipment at your facility, or we can pick up and deliver as needed.

Equipment Rental
We have safe, reliable rental equipment for that "special" job, or when your machine is in the shop. Contact our Service Department for more information.

Emergency Service
Emergencies are given top priority. We get your equipment up and running . . . fast!

Safety Inspections
Our thorough and complete equipment inspections help assure machine safety and reduce employee and customer exposure to equipment related hazards.

For more information about any of our Factory Authorized Service Programs and rates, email us.


Get to know our most frequently used services……it's what we're all about!

We recognize the value of added services.

Services


EDI Programs
Electronic Data Interchange (EDI) transmits information from your computer to ours. We can help to eliminate paperwork, speed order processing, and improve accuracy, as well as receive and confirm your orders; transfer funds, and send your invoice via EDI.

Web Order Entry
With a few simple steps, you can place your orders with the click of your mouse. Our order planner will provide you with information about all of the items that you have previously purchased from us, and allow you to create and send your order with ease. Contact James for more information at jking@renardpaper.com or 314-371-4422, Ext 3007.

Shop From Our Catalog
Our on-line catalog includes over 2,500 items that are stocked in our warehouse. Find an item that you need, request a quotation, and we will respond via e-mail immediately.

 

Order Confirmation, Signed Delivery Receipts and Invoice Copies.
Just tell us what you need, and we will provide you with faxed or e-mailed confirmations and copies within minutes.

Invoice and Item History Reports
Our database will allow us to provide you with detailed reports of item use and invoice history. Let us know what you need…….we can do it!

Credit Card Payments
We accept MasterCard, Visa, Discover and American Express. Simplify your payment process by paying for your purchases on your credit card, or file an authorization form with us for automatic credit card processing of your purchases.

Material Safety Data Sheets
We know the importance of having the proper information at your fingertips. Our software will tell us when we need to supply you with all of the information needed to help keep you in compliance with federal regulations.